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User guide

A step-by-step guide, from turning on notifications for the first time to the settings to check when they don’t arrive.

1. Turn on notifications

1. On the main page, click Turn on notifications.
2. When your browser asks for permission (just below the address bar), click Allow.
3. Once the status in the top-right corner changes to Notifications on, you’re all set.
4. Scroll down to Notification status and click Send a test to make sure a notification actually appears.

If you accidentally blocked the permission request, the main page will show you how to unblock it in your browser. Follow the steps to set notifications to “Allow” in your site settings, then reload the page.

2. Add a reminder

Time: starts today

Just pick a time, and you’ll be reminded at that time today. If it has already passed, the reminder starts tomorrow instead. There are also quick options like “In 10 min” and “In 1 hour.”

Schedule: starts on a date you pick

Use this when you want reminders to start on a specific date, such as next Monday or the first of next month. Set an end date to get reminders only until that day, or choose No end date to keep them repeating. Scheduled reminders always repeat, so you’ll need to choose daily, weekly, or an interval.

Repeat options

• Once: Reminds you one time, at the time you set.
• Daily: Reminds you at the same time every day.
• Weekly: Reminds you on the days you choose. You can pick several days, like Monday, Wednesday, and Friday.
• Interval: Reminds you at a regular interval, like every 30 minutes or every 2 hours. Minute-based intervals must be at least 15 minutes.

Follow-ups and notes

With follow-up turned on, if you don’t respond to a notification, you’ll be reminded once more after the time you set (15 minutes by default). Notes are shown in the body of the notification. For sensitive details like medication names, we recommend general wording such as “Lunchtime meds.”

3. Respond to notifications

When a notification appears, click Done to check it off or Snooze 10 min to push it back. If your browser doesn’t show these buttons, clicking the notification opens this site with the same buttons at the top of the page. You can see how each one was handled in the recent notifications list under Notification status.

4. If notifications don’t arrive

Chrome or Edge on Windows

1. In your browser’s settings, open System and turn on the option to keep running background apps after the browser is closed. If it’s off, notifications stop as soon as you close every browser window.
2. In Windows Settings → System → Notifications, make sure notifications are turned on for Chrome or Edge.
3. If Do Not Disturb (Focus) is on, notifications won’t pop up on screen and will only collect in the notification center.

On macOS

1. In System Settings → Notifications, allow notifications for your browser (Chrome, Safari, etc.) and set the alert style to “Banners” or “Alerts.”
2. If a Focus mode is on, notifications may not be shown.
3. Safari supports web push on macOS 13 (Ventura) or later, with Safari 16.4 or later.

Things to check on any computer

• If your browser is completely closed or your computer is off, notifications won’t arrive. Once it’s back on, notifications more than 15 minutes late are skipped.
• Subscriptions aren’t kept in private (incognito) windows.
• Clearing your browsing history and site data disconnects your subscription from your reminders. Click Turn on notifications on the main page again.
• Your company’s security policy may block notifications from websites. If so, contact your IT team.

Still having trouble? Check out the FAQ.